frequently asked questions

HOW DO WE BEGIN?

Fill out the contact form here so that we can start chatting about your project! I'll ask you a few questions and send you more information about my pricing and process. You'll have the chance to ask me any additional questions you might have too, so that we can both make sure we're a great fit for each other. If you decide to move forward, I will send you a contract and invoice. A non-refundable 50% deposit is required to hold your spot in my schedule. I work with clients on a first-come, first-serve basis in order to keep a consistent schedule and to ensure enough time for each project.


WHAT IS THE TYPICAL TURNAROUND TIME FOR PROJECTS?

Turnaround time varies depending on the project, as well as the client response time. In order to stay on track, I send over a project timeline after the project has been booked. Typically, Brighten Made's branding package takes around 4-6 weeks from start to completion. We are frequently booked out a month in advanced, so if you're on a tight deadline let me know and I'll see what I can do!


What's included in your branding package?

I go all out when it comes to branding! Once it's all finalized, you'll walk away with a 1 primary logo, 2-3 secondary logos, and 1-2 submarks as well as color palette, typography styling, branding elements such as a pattern, illustration or texture, and a branding guide.


DO YOU OFFER WEB DESIGN AND DEVELOPMENT?

Here at Brighten Made, my primary focus is on branding and design rather than development. I offer web design for clients who have gone through the branding process. Most of their sites have been built through Squarespace - an easy and affordable solution for small business owners - where I'm able to give you the customized + branded look through a fair amount of HTML/CSS. If you're in need of a site from scratch (on a platform of your choice - Wordpress, Shopify, etc.) I can still help, but I don't offer any web development - meaning I will produce the design and then hand it over to a developer to make the design on-screen come to life. Most developers cost between $1k-5k for other sites, so be sure to take that into consideration!

DO YOU OFFER DESIGN TEMPLATES?

Yes, depending on what kind of template you are looking for! Be sure to mention that you would like something editable for the future. I will be giving you rights to update and edit my work which does effect the cost of the project.